Globeandmail.com thought
it had a better shot at building long term relationships with its
target audience if it connected with them when they were still under
25. Therefore, the site opted to entice students to check it out by
providing news from universities across Canada, and offering an online
forum for discussion on everything from politics to student loans.
The marketing campaign’s focus was building brand awareness on campuses.
In September of last year, the site employed every advertising vehicle
available, from student newspapers to the dangerously controversial
washroom posters. The launch campaign also included a number of “guerilla”
tactics: magnets, doorknob hangers and other promotional materials
distributed in dorms. These tactics were used despite globeandmail.com
marketing manager’s claim that “Students are [resistant] to in-your-face
advertising … they want to see a benefit, and relevance to them.”
What kinds of benefits? Free stuff of course.
Globeandmail.com
teamed up with sponsors like Clearnet, Chapters.ca, Nike and Universal
Music for contests and online-surveys designed to attract large
numbers of student users. In return for their money, sponsors received
banner advertising, buttons and mention in the regular e-mails that
the campus site sends to students. However, as many studies have
shown, free offers do not necessarily translate into brand recognition,
never mind, brand loyalty. At the University of Toronto, upon entering
any major campus building, stacks of the Toronto Star lie in blue
baskets waiting to be snatched up for free. While the Globeandmail.com
has been giving out magnets, the Toronto Star is delivering the
actual goods, and like excommunicates the Globe and Mail and National
Post paper boxes stand on the outskirts of campus blocks. It appears
that administration has signed no competitive clause on the newspaper
front.
Furthermore,
the exclusive right to sell or advertise a single news distributor
seriously begs the question previously posed: Can an academic institution
ethically support one news distributor over another, and thus effectively
deny the free flow of opinion and thought?
Advertisers,
of course, have other numerous print options available for reaching
college campuses, most notably the campus press, which includes
magazines such as campus.ca, Agent, and Student Body. All of these
publications are aimed at the 18-25 age groups, along with an editorial
environment that appeals to national brands. The magazines are aimed
at providing very targeted and useful information for students.
Campus Canada, has also organized a variety of student events that
offer sampling opportunities for national brands.
It
appears methods of advertising which enable students TO run activities
or publications are regarded in a more favourable light. The idea
is that advertising should not be at the forefront of an effort.
Rather, marketing dollars should go towards providing some useful
activity or service for students, that more importantly, is student
run. This technique cuts down considerably the cynical belief that
corporations are dictating curriculum, or stifling students
thoughts and initiatives.
More
active forms of student marketing are emerging. For instance, in
England, agencies are enlisting between 30 and 100 students across
campuses to undertake research, work with the student press and
local media, set up promotions or competitions on campus and raise
awareness through PR stunts and sponsorship. The concept is premised
on the fact that students are less likely to be hooked by brands
that do one promotion through the freshman fairs and then disappear.
The agency has also caught onto to the idea that the most credible
way of getting a brand message to a student is through another student.
The
important distinction between the university market, versus other
markets is the high level of perception and skepticism. Many students
are testing the status quo, using alternative media sources for
their information, and discussing social issues in class or with
friends. In-your-face advertising is a “death-wish” for companies
targeting these increasingly cynical buyers. Furthermore, useless
freebies and promos are merely superficial gimmicks designed to
acquire quick, but ultimately non-loyal users. Intelligent advertising
that provides useful resources or helps struggling university initiatives
is both an ethical, and effective means to garner the campus crowd.
Next time, think about providing the pens for those students dying
to answer the latest critic on that free space of stall wall - Messages
sponsored by ….
Written
By: Joanna Erdman
Sources
Used: Strategy Magazine
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